Discover The Security of Hosted Desktops - HDUK

Security

At HDUK, security is built into every layer of our services. We understand that cyber threats continue to evolve, which is why we invest heavily in both advanced cyber security technologies and robust physical security controls to protect our customers’ systems, data and users.

Our approach combines industry-leading security solutions, continuous monitoring and experienced security professionals to provide comprehensive protection against modern threats whilst ensuring the availability, confidentiality and integrity of the services we deliver.

 

 

Cyber Security

Cyber threats are becoming increasingly sophisticated and can target organisations of any size. To help protect our customers against ransomware, phishing attacks, account compromise, malicious software, data theft and unauthorised access, HDUK employs a multi-layered security strategy designed to detect, prevent and respond to threats in real time.

Our security platform combines 24x7x365 Security Operations Centre (SOC) monitoring, Security Information and Event Management (SIEM) technology, advanced Endpoint Detection and Response (EDR), Managed Detection and Response (MDR), threat intelligence, advanced threat protection and next-generation firewall technologies. These solutions work together to provide continuous monitoring across endpoints, servers, cloud services, user accounts and network infrastructure. Security events are reviewed and investigated by trained analysts, enabling rapid detection, containment and remediation of threats before they can impact business operations.

 

Key Cyber Security Controls

  • 24x7x365 Security Operations Centre (SOC) monitoring
  • Security Information and Event Management (SIEM)
  • Endpoint Detection & Response (EDR)
  • Managed Detection & Response (MDR)
  • Advanced Threat Protection
  • Next-Generation Firewalls
  • Identity and Access Security
  • Multi-Factor Authentication (MFA)
  • Threat Intelligence and Threat Hunting
  • Microsoft 365 and Cloud Security Monitoring

 

Physical & Environmental Security

Whilst cyber security plays a critical role in protecting modern IT environments, physical security remains equally important. We maintain strict physical security controls to help safeguard infrastructure, systems and customer data from unauthorised access, environmental risks and physical threats.

Our facilities and hosting environments employ multiple layers of physical protection designed to ensure only authorised personnel have access to critical systems and infrastructure. This includes secure access controls, monitoring systems and environmental safeguards that help maintain the security and resilience of the services we provide.

Key Physical Security Controls

  • Controlled Building Access
  • Secure Data Centre Facilities
  • CCTV Monitoring
  • Visitor Management Procedures
  • Environmental Monitoring Systems
  • Fire Detection and Suppression Systems
  • Secure Equipment and Asset Management
  • Power Resilience and Backup Systems
  • Physical Access Logging and Auditing

Together, our cyber and physical security controls form a comprehensive security framework designed to protect customer systems, data and business operations

FAQs

Where is my data stored?
Your data is stored on our secure servers in Newbury, Berkshire and Ash, Kent. Each of our virtual servers is partitioned so that access can only be gained by authorised users.

Does my data leave the UK?
No, our servers are all located in the UK.

Does HDUK Limited comply with the UK’s Data Protection legislation?
Yes, please visit our GDPR page for more information.

Specific Security Features Include:
Steel reinforced blast proof walls
Military electro magnetic pulse protection
Solid steel doors
Tempest RFI intrusion protection
CCTV
Sophisticated access controls
Fire suppression system
24-hour video recording
Visual verification of all persons entering the data floor
No unescorted access
Download the Security Fact Sheet
Download
Download the Two Factor Fact Sheet
Download
HDUK and its people

Behind the technology and security that customers have come to know and trust with HDUK, it's our people that make the real difference. We take great pride in offering dedicated IT support for our customers by investing in specialists, that are experts in the tools you use every day. It's why we put people at the heart of our business.

Get in touch
So, What Makes HDUK Number One?

We are dedicated to providing reliable, secure, industry-leading IT solutions to elevate your business, maximise your potential and create a Modern Workplace to be proud of.

Working remotely has never been so important, so join the 7,500 users who already trust HDUK with their hosted services.

Get in touch