Discover The Security of Hosted Desktops

Physical Security

Both our sites guard our hosted systems and data against every potential threat or disaster that could compromise the availability and safety of your business-critical data.
The facilities in the data centres are state-of-the-art, nuclear bomb-proof buildings in Kent and Berkshire that previously served as Ministry of Defence and US Air Force command and control centres. Both have benefitted from millions of pounds of additional investment in power and cooling. This delivers an environment for your business data that is resilient and secure.
The data centres have control over security, power, cooling, access and maintenance, and do not allow unescorted access to the data floors.

Virtual Security

All transmissions over the Internet to and from your hosted solutions are encrypted. We use SSL encryption – the same as that used for online banking and secure payments.
Additional protection is provided by enterprise-grade firewalls on our network, with anti-virus software and intrusion detection on our systems to monitor and block any unauthorised access.
Each customer’s data is partitioned in separate storage containers to ensure there is no possibility of unauthorised access.
We use randomly generated passwords.
The only people with access to your data, outside of your organisation, are our staff with restricted access provided to certain trusted software providers as and when necessary once authorised by the customer.
All data stays in the UK.

With your business data never leaving the secure hosted desktop environment, there is no risk of it being stolen on a portable device such as a laptop.
Desktop hosting offers unparalleled data safety and security, which cannot be matched by a normal desktop PC set up.

Two-Factor Authentication

Two-factor authentication provides an extra layer of security to your local and remote logins. We use your phone system to provide a unique authentication password to log in.

The authentication process:

1. Enter username and password
2. Choose how to authenticate:
- One tap authentication - sent directly to your smartphone
- Generate passcode via the free app - enter on screen
- Request passcode via SMS - enter code on screen
3. You are logged in!

FAQs

Where is my data stored?
Your data is stored on our secure servers in Newbury, Berkshire and Ash, Kent. Each of our virtual servers is partitioned so that access can only be gained by authorised users.

Does my data leave the UK?
No, our servers are all located in the UK.

Does HDUK Limited comply with the UK’s Data Protection legislation?
Yes, please visit our GDPR page for more information.

Specific Security Features Include:

Steel reinforced blast proof walls

Military electro magnetic pulse protection

Solid steel doors

Tempest RFI intrusion protection

CCTV

Sophisticated access controls

Fire suppression system

24-hour video recording

Visual verification of all persons entering the data floor

No unescorted access